If you have questions that are not answered by these FAQs, you can reach us by clicking here and completing the contact form. We will respond to you as soon as possible.

It is free to make a profile and view and rate other users. You can purchase a Premium Membership in order to send and receive messages.

Add more photos and update your profile details, then start rating other hotties. If you find someone you like, give them a good rating so they will know you think they are hot or upgrade to a Premium Membership to send a message!

No. You may not advertise your services on HotorNot.com. Anyone caught doing so will have their account cancelled and will be banned from using our website. Please do not advertise your dating services or escort services on our website. Advertising such services - in your profile or through messages - violates our User Agreement and as such you may be accessing our website without authorization or permission from us. Unauthorized access is a felony offense and we reserve the right to seek legal action against you.

It usually takes a couple hours for our moderators to approve or reject new or updated profiles. Please allow up to 24 hours for profile moderation during peak times, such as weekends and holidays.

Your account may be suspended, cancelled, or deleted without prior notice if you are found violating our Terms of Use. Examples of such violations include spamming, suspicious activities, use of a stolen credit card, harassing other members, advertising services, or other abuses.

All profiles must meet our guidelines. Profiles must not contain personal contact information, including email, phone number, address, or websites. Our staff reads all submitted profiles, so please do not try to code your contact information into the text of your message. We will find it and your profile may be removed from the site.

You can download it by clicking here or by accessing it in the iTunes store within Apps.

Please send all questions to support@hotornot.com.

Click the Flag link under the photo of the user you would like to report and give a brief reasoning for the flagging. Our staff reviews reported profiles and photos and moderates them according to our site guidelines.

Visit the moderator section of the site to read our Moderator Guide and complete a short quiz.

You can block users by clicking the Flag link below his/her profile photo. Make sure you select to block the user that you are flagging and type Blocking User in the text field. The blocked user will no longer be able to view your profile.

There is an option to Unblock any user(s) that you have blocked in the Privacy section in Account Settings.

No. We DO NOT offer refunds. All sales are final and there are no exceptions. The FREE components of the service allow you to test-run our website, so please be absolutely sure that you want to pay for this service before you purchase a Premium Membership. Once you pay for an upgrade, there will be no refunds.

Our credit card processing company charges us a commission on all transactions (sales and refunds). Since we have to pay them for each sale, and again for each refund, we will lose more money if we were to issue refunds. As such, we have a NO REFUND policy. We do allow you to try our website for FREE in order for you to be sure before you buy. But we will not issue a refund once you have purchased an upgrade. There are NO EXCEPTIONS to this policy.