Help Center

What can we help you with?

Profile

First impressions count, and most people’s first impressions of you on Badoo will come from your profile. Make them count!

1. How can I change my gender on my profile?
   If you want to change your gender, please contact our Customer Care Team and we’ll be glad to help you.
2. How do I get Verified status?
   Getting Verified status helps to prove to other users that you’re a real person, making it easier to make friends. To get Verified, all you need to do is go to the Verifications area on your profile page, and choose from two of the four options. These include adding your mobile number, linking to your Facebook or Google+ account, or activating HOT or NOT Super Powers.
3. What’s a profile?
   Your HOT or NOT profile is where you get to show off to other HOT or NOT users. It’s the home of your photos, videos and bio, and also where you get to say what you like and who you’re looking for. You can also use your profile to display your Facebook friends and show what a social animal you are.
4. Who can see my profile?
   It’s entirely up to you. You can choose to show your profile to absolutely everyone, or just HOT or NOT users. Change it any time you like in your profile settings.
5. How do I edit my page?
   Click on “Your Profile” and click “Edit” next to whichever section of your profile you want to change. Once you've made your changes click “Save”.
6. How can I see who visited my profile?
   HOT or NOT has a profile visitors page that lets you see who visited you and when, and links straight to their profile.
7. What are interests and how can I add them to my profile?
   Your interests are all the little things you like – favorite bands, movies, holiday destinations, sports and many other things. You can also check out other people’s interests on their profiles, and see if they’re into the same things as you. To add interests, just visit your profile and either select interests from the available categories or add your own (these will need to be approved before they appear on your profile, so please don’t write anything offensive).
8. How can I change my location?
   In your profile, just click 'Edit' next to your current location and either enter a new one or select one from the dropdown menu. If you’re using HOT or NOT Desktop or the HOT or NOT app, we can find where you are automatically. If this is the wrong location, you can simply move the pin on the map to change your location if using HOT or NOT Desktop, or contact our Customer Care Team if you’re using the mobile app.
9. My popularity is low - how can I boost it?
   There are several ways to boost your popularity. You can download HOT or NOT Desktop to see who's in your area right now and get instant alerts about new visitors, messages and comments. You can also buy HOT or NOT Credits to step into the Spotlight, Rise Up to first place in search results, show up more in Encounters and get your very own Super Powers.
10. How can I change my profile address?
    At the bottom of your profile page, on the right, you’ll find a link below the title "Your profile address". Just click it and follow the instructions to personalize your profile name. You can copy and paste your profile address into emails, forums and other webpages, to stand out and help people remember you. Please note that you can change your address only once.
11. What is my "Added you as Favorite" folder and how can I open it?
    "Added you as Favorite" is one of our Super Powers, premium features that help you meet people faster and get more attention. Super Powers also include Profile Customization, Invisible Mode, Message Status and other great features. You can access your "Added you as Favorite" folder by activating Super Powers.
12. What is my "Want to meet you" folder and how can I open it?
    "Want to meet you" is one of our Super Powers, premium features that help you meet people faster and get more attention. Super Powers also include Profile Customization, Invisible Mode, Message Status and other great features. You can access your "Want to meet you" folder by activating Super Powers.
13. Can I remove people listed in the “Your visitors” folder?
    No, but users are automatically removed from this folder after 1 month.
14. How do I change my name on HOT or NOT?
    Go to your profile page and click the “Edit” link for the “Basic” section. Enter a new name and then click the “Save changes” button.