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Credits

Hot or Not is free to join and the perfect place to chat, find new people, upload photos and videos, play Encounters and have fun. We offer premium features such as Rise Up and Get Featured to help you attract even more attention. You buy these using Hot or Not credits.

  1. What are Hot or Not credits?
    Hot or Not credits help you get attention, simple as that. With credits you can Rise Up in search results, use our 'Get featured' service, get more displays in Encounters and more. You can also enable Auto Top-up to make sure you never run out of credits.
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  2. How many credits can I buy?
    You can buy 100, 550, 1250 or 2750 credits at a time.
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  3. What is Auto Top-up?
    Auto Top-up makes buying credits much easier - it automatically tops up your Hot or Not credits every time your balance falls below 200 credits. You'll get to spend more time using Hot or Not and less time thinking about running out of credits!
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  4. How can I turn off Auto-Top up for credits?
    If you want turn off Auto-Top up for your credits, simply open your settings , go to your 'Payment Settings' section and turn the Auto-Top up off.
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  5. What does 'Get featured' mean?
    Get featured gets you seen instantly, as it promotes your photo so everyone in your area can see you. Click on 'Get Featured now!' on the bottom left on the page and follow the instructions.
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  6. How can I appear more often in Encounters?
    The more your photo is shown in Encounters, the more you’ll get seen by people who want to meet you. Go to your Popularity page, select Extra shows , choose a payment method and follow the instructions.
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  7. How can I increase my daily contact limit?
    We understand that sometimes you might want to contact more Hot or Not users a day, so there are a couple of options that will let you extend your daily contact limit.

    To increase your limit by more contacts a day, permanently, you can get Verified Status on your Profile Page. If you want to increase your limit further, and chat to even more new people, you’ll need to buy Hot or Not credits. These will let you chat with additional people.
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  8. What is a gift and how can I send one?
    You can send a gift to someone to show that you like them. To do it, just go to their profile page and click 'Grab his/her attention with a gift!'. Alternatively, you can do it directly from Chat by clicking on the gift icon . Choose from the gifts available and make someone’s day! You can also make sure "Private?" box is ticked to have your gift hidden from everyone apart from the person who received it.
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  9. What are stickers?

    You can add funny stickers to your messages in Chat by clicking on the smiley icon on the bottom of the conversation box. You can choose between a number of sticker packs and once you purchase one it becomes available to you for an unlimited period of time.

    Most of the sticker packs cost 250 credits; however, there are some stickers that require active Super Powers instead.

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  10. What is a Bundle pack?

    When you use one of our premium services for credits (Rise up, Get featured or Extra shows), you might be offered two more for the price of one!

    Deciding to purchase three services at once for a discounted price is totally up to you; you can reject the offer when it is presented on the payment page if you're not interested.

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  11. What is 'Credits from friends'?
    The feature 'Credits from friends' helps you acquire credits by inviting your friends to join Hot or Not. As soon as you have invited your friends, simply tap on the 'Collect' button next to your friend's name and collect your credits.
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  12. Why have I not received credits after taking part in an 'Earn your credits' offer?

    Sometimes, you'll be offered the chance to take part in questionnaires and downloads in exchange for Hot or Not credits. If you do not receive your credits for whatever reason, you'll need to contact the Fyber support team directly.

    To contact the Fyber support team, please click on the credits icon on the left side of your Hot or Not page, select 'Earn your credits' and select 'Support' in the bottom left corner of the pop-up window.

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  13. How can I buy credits on the Hot or Not Mobile website?
    Go to your profile page and select credits, then follow the instructions. You can use Hot or Not credits to use our 'Get featured' service, add more votes in Encounters or increase your daily contact limit.
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  14. I'm having trouble buying Hot or Not credits. What do I do?
    Please contact our Customer Care Team if you have any trouble buying credits. They'll be happy to help.
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