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Super Powers

Hot or Not Super Powers help you to get noticed and meet new people quickly. These premium features boost your options when chatting, finding new people, sharing photos and videos and having fun.

  1. How can I cancel my Super Powers subscription made via iTunes?

    To cancel your Super Powers subscription made via iTunes, go to the settings of your iPhone or iPad, choose 'iTunes and App Store', then tap your Apple ID and 'View Apple ID'. Enter your password, scroll down to subscriptions and tap 'Manage'. On the Super Powers screen turn off Auto Renew.

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  2. How can I undo my last vote?
    After voting ‘No’ for someone in Encounters, just hover your mouse over that person’s photo in the top right corner of the screen and then click on the arrow icon that will appear.
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  3. What is a VIP membership?

    The VIP membership is one of our new premium service that gives you access to loads of great and unique features! You will have all the privileges of Super Powers, only be matched with the hottest users in Encounters, always be top in your country and you'll be seen more often in People Nearby.

    To become a VIP member simply click on the diamond symbol on the top left side of the page and choose your payment method.

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  4. What kind of Super Powers are there?
    Hot or Not Super Powers include a range of premium features that basic users don’t have, to give you an edge:

    Liked you - see who voted ‘Yes’ to you in Encounters
    Invisible Mode - browse Hot or Not without anyone seeing you
    Undo last vote - be able to undo your "No" votes in Encounters
    Added you as Favourite - see who likes you the most
    Chat to popular users - get direct access to the most popular people on Hot or Not
    Be the first to contact new people - chat with people from the moment they join Hot or Not
    Highlight your message - have your messages read first by all your contacts
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  5. How can I cancel my Super Powers subscription through BitCoin?

    Since Super Powers purchased through BitCoin are a one-off purchase, there's no need to cancel anything! Your membership will end automatically and you can make another purchase if you wish to continue using Super Powers.

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  6. How does a Super Powers subscription work?
    The Super Powers feature is subscription-based. You can buy Super Powers for one, three, six or twelve months using a range of popular payment methods. If you'd like to try Super Powers before buying, you can get them for a shorter period via SMS. Your Super Powers subscription renews automatically and payment methods vary by country.

    You can manage your subscription at any time on your Payment settings page.
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  7. How can I buy Super Powers with a credit card or Paypal?
    Click "Activate" on your Profile page and follow the instructions. You can pay by credit card or Paypal and you'll receive an email confirmation once you've paid. Please note that the subscription renews automatically.

    To pay by credit card, choose which subscription you want to buy and follow the instructions. Click "Activate" and wait for the message confirming your payment. You'll also get an email confirmation once you've paid.

    To pay with PayPal, choose which subscription you want to buy and click "Activate". You'll then be redirected to the PayPal login page and payment summary to complete their payment process.
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  8. How can I buy Super Powers through SMS?
    Click "Activate" on your profile page, choose SMS as a payment method and follow the instructions. We'll send you an SMS and you'll need to confirm that you want to activate a subscription.

    Once you confirm, you'll get an SMS each time your subscription renews. You can cancel your Super Powers at any time by following the instructions in the SMS confirming that you subscribed or that your subscription is renewing. Please feel free to contact our Customer Care Team if you need any help with your subscription.
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  9. What if I have any payment issues?
    If you have any enquiries relating to payment issues, please don’t hesitate to contact our Customer Care Team who are always happy to help.
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  10. How can I buy Super Powers on the Hot or Not Mobile website?
    Go to your profile page and select Super Powers, then follow the instructions on screen.
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  11. I'm having trouble buying Super Powers. What do I do?
    Please contact our Customer Care Team if you have any trouble buying Super Powers. They'll be happy to help.
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  12. How do I cancel my Super Powers subscription?
    Go to your Payment settings page and click Unsubscribe. Your subscription will be cancelled at the end of the last payment period you bought.

    To cancel an SMS subscription, follow the instructions in your initial subscription confirmation SMS, or any subscription renewal SMS.

    Please contact our Customer Care Team if you need help with your subscription.
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